1What plan are they on?
2What phone are they getting?
Quick picks
3What’s the trade-in worth?
Verify the trade value in tradein.att.com, OPUS, or the approved trade flow before quoting.
4Next Up Turn in?
If they have Next Up but the device is less than 33% paid, promos do not apply — AT&T will pay off the remaining device balance.
Which plans are in each group?
Elite 2.0 · Premium 2.0 · Extra 2.0 · Elite w/ HBO Max · Premium PL · Extra EL · FirstNet Elite · FirstNet Premium · FirstNet Extra
Starter SL · Starter · FirstNet Starter
Value 2.0 · FirstNet Value 2.0
Legacy eligible / searchable reference
Unlimited Elite · Unlimited Extra · Unlimited Starter · Unlimited Premium · Unlimited Plus · Unlimited Plus Enhanced · Unlimited Choice · Unlimited Choice Enhanced · Unlimited Choice II · Unlimited &More · Unlimited &More Premium · Unlimited Your Way · Unlimited Value Plan · Complete Connect · Legacy Unlimited Plans · Legacy CRU Plans · Legacy FirstNet Plans
Not eligible / rerate recommended
Value Plus VL · Mobile Share · Mobile Share Value · Mobile Share Advantage · Mobile Share Flex · Mobile Share Plus · Mobile Share Data · Nation 450 · Nation 900 · Nation 1350 · FamilyTalk · FamilyTalk Nation · Individual Nation · Nation with Rollover · Senior Nation · Unity · Unity FamilyTalk · Grandfathered iPhone Unlimited Data · Business Mobile Share · Business Mobile Share Plus · Business Mobile Share Advantage · AT&T Mobile Share for Business · Business Pooled Nation · Business Nation · BusinessTalk
Always verify eligible and non-eligible plans in CCKM before quoting.